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FAQ


Here are some meowy common questions we get asked. If there's something we missed, let us know by emailing hello[at]moondust.com.au

Are you just online or can I visit in person?

Of course you can! We're a retail store in Geelong (1/124 Ryrie Street)  that opened in May 2017, and now we've launched our online store to reach all of our Aussie & American customers, far and wide.

Do you ship internationally?

We ship Australia wide, and are super pleased to announce we have just started shipping to the US, UK & Denmark.

For Australia, we offer standard shipping & express shipping. Standard shipping is $4.95 and free over $50. Express shipping is $12.

For our international customers, we currently offer standard shipping at a flat rate of $25, and free over $120.

We’ve got plans to expand further, so for all you international Moondust-ers... watch this space!

Speaking of shipping... how much you chargin', gurrrl?

The good news is that for Aussies, shipping is FREE for purchases $40 and over. Woop de woop!

And for our US fam, you can get free shipping with purchases of $100 and over.

Of course, if you simply can't wait for your Moondust treats to arrive (and why would you?!), you can select Express Shipping for $12 Australia wide. Up to you!

Okay, gotcha... so when can I expect my goodies to arrive?

If you decide to go with standard shipping, it may take 5-6 business days to reach you (but often it's much quicker). For Express, it's 1-2 business days, baby.

How many pairs of socks do you own?

You don't want to know!

Are you obsessed with cats?

"Obsessed" is a strong word... but then again, paws. PAWS. They're just purrfect.